Now Hiring: Director, Investor Relations (Part-Time)

Job Description

The Director, Investor Relations is responsible for designing and implementing the Choose DuPage membership growth and retention strategy that aligns with Choose DuPage’s strategic objectives. The Director, Investor Relations is responsible for leading the development, implementation, and evaluation of membership growth strategies, as well as day-to-day management of Choose DuPage’s member engagement. Serves as the liaison for associated committees to build a strong membership culture within the organization; works closely with the President & CEO and Board of Directors to achieve the goal of Choose DuPage membership while delivering and ensuring the highest level of service to our members. This position reports to the President & CEO.

RESPONSIBILITIES:

  • Lead the association’s overall efforts to recruit, retain, and engage membership.
  • Collaborate with the President & CEO, all staff, and key members to: o Create a roadmap for sustainable membership growth;
    • Establish short- and long-range plans and goals to achieve organization membership objectives;
    • Outline a data-driven member engagement, retention, and recruitment strategy and implementation plan.
    • Develop strategies and programs to stimulate member engagement as a means of membership renewal.
  • Identify opportunities and collaborate with colleagues to enhance member benefits and services offered by Choose DuPage.
  • Develop strategies to measure and strengthen member engagement.
  • Work with both staff and members to develop and manage processes for feedback on Choose DuPage membership, programs, and services.
  • Oversite of all membership data, tracking and reporting, including but not limited to:
    • Accurate membership records
    • Membership trend analysis
    • Recruitment and retention reports
    • Current, new, and prospective member information
    • Member experience throughout join and renewal process
    • Investor invoicing and monitoring aging report
  • Initiate and manage strategic partnerships with other auxiliary-related associations and groups to help recruitment and retention of membership; including, but not limited to, attendance at these types of conferences/events to represent the association.
  • Work with President & CEO to set annual membership goals. Provide monthly insight into membership revenue and tracking to annual goals.
  • Serve as staff liaison to the Programming & Engagement Committee, assist the committee chairs in the planning of meetings, development of the agenda, and in the execution of all committee activities.
  • Function as the staff liaison to the various leadership teams.
  •  

QUALIFICATIONS:

The items below are representative of the knowledge, skills, abilities, and experience required or preferred.

This position is part-time, approximately 24+ hours per week, candidates must be able to work a flexible, non-traditional schedule. Attend morning and evening functions, such as networking events, that would increase member engagement or sponsorships.

  • Bachelor’s Degree required.
  • Minimum of three years of experience in membership or constituent management position preferred.
  • Demonstrated experience in growing membership/customers and strengthening membership/customer retention.
  • Demonstrate problem solving skills with stakeholders, anticipate needs, determine priorities and meet deadlines.
  • Exceptional organizational skills with attention to detail.
  • Experience with database management.
  • Experience with Microsoft Office Suite of tools.
  • Strong interpersonal skills and commitment to a high level of customer service.
  • Demonstrates excellent oral and written communication ski.
  • Ability to prioritize and follow through effectively.
  • Ability to travel to represent Choose DuPage at professional conferences, leadership meetings, and in the normal course of membership development activities.

This is a part-time position, salary commensurate with experience. Bonus(es) may be awarded at the discretion of the President & CEO, with Board approval. Mileage, cell phone (fixed amount) and any entertainment expenses will be reimbursed based on approval of the President & CEO. The successful candidate must carry automobile insurance on his/her personal vehicle.

To apply, send resume and cover letter, including salary requirements, to tobrien@choosedupage.com.


About Choose DuPage

Choose DuPage is an Economic Development Corporation in partnership with business, government and non-profits dedicated to growing the economy of DuPage County Illinois through programs and services that result in business attraction, retention, and expansion. 

Choose DuPage serves DuPage County, a county consisting of thirty-nine (39) municipalities with more than 900,000 residents. DuPage County consistently ranks in the top counties in the country.

Now Hiring: Vice President, Economic Development

Job Description

The Vice President, Economic Development will serve on the Choose DuPage leadership team and report directly to the President & CEO of Choose DuPage. The Vice President, Economic Development will work closely with other members of the Choose DuPage team, its consultants, and Board of Directors. This position reports to the President & CEO.

This frontline, senior leadership position is responsible for implementing and leading the overall economic development strategy designed to accomplish the organization’s mission.

RESPONSIBILITIES:

  • Oversee implementation and updates to the Choose DuPage strategic plan and, in collaboration with the county, oversee the development of an ED strategic plan for the county including any future developments or initiatives.
  • Assist in the day-to-day operations of Choose DuPage including managing staff, and memberships in associations.
  • Work with marketing team to develop a marketing strategy that meets the objectives of the organizations and positions DuPage County as a premier global business location.
  • Plan and oversee programming and events in support of the agency’s economic development initiatives.
  • Provide regular updates to members, government officials and non-profits regarding programs and goals of Choose DuPage and solicit feedback and support for initiatives.
  • Engage in business attraction activities including outreach to domestic and international companies and site selectors, relationship building, and tracking prospects.
  • Respond daily to prospect inquiries and prepare responses to RFIs and RFPs, as appropriate.
  • Support organizations participating in the Greater Chicagoland Economic Partnership (GCEP), as needed, and work with GCEP and county governments on strengthening the project pipeline within the region.
  • Coordinate and host prospect tours.
  • Administer the Choose DuPage Municipal Analytics Program (MAP) and fulfill data requests.
  • Monitor needs of existing DuPage County businesses by meeting with businesses and conducting other outreach activities.
  • Conduct all research and prepare analytical reports for Choose DuPage, municipalities, and other key stakeholders in support of economic development. This includes, but is not limited to, industry specific analytics, municipal economic overview reports and municipal profiles, supply chain analyses, job/occupation/wage trends, demographic reports, retail gap analyses, project economic impact reports, quarterly economic indicators, and Co-Star real estate reports. Oversee the purchase and maintenance of database contracts.
  • Track and monitor new projects in DuPage County, across all industry sectors.
  • Develop, in collaboration with the CEO, an annual budget.
  • Serve on boards as a representative of Choose DuPage, as approved by the President & CEO, and participate in community events to promote the organization or business community at-large.
  • Be able to work a flexible and a non-traditional schedule. Attend morning and evening functions, such as networking events, that would increase member engagement or sponsorships.
  • Attend trade shows and conventions to promote the county.

KEY RELATIONSHIPS:

County level:

  • Develop relationships with administrative staff responsible for key departments including administration, planning, engineering, and transportation.
  • Attend subcommittee meetings, as requested.
  • Foster collaboration with the Workforce Development staff and board.
  • Foster relationships with the DuPage Business Community, across all industry sectors.

Municipal level:

  • Present at municipal EDC meetings and municipal governing board meetings, as requested.
  • Survey employers as needed.

State level:

  • Develop and maintain relationships with the IEDA/IEDC, DCEO, Intersect Illinois, Illinois Department of Transportation, and other government partners to connect the business community of DuPage County with resources available at the state level as appropriate.
  • Maintain knowledge of state incentive programs and communicate information to the DuPage business community on a regular basis.

Other industry and non-profit partners:

  • Work with other key economic development stakeholders including utility companies, CMAP, World Business Chicago, GCEP partners, as well as industry sector groups, on issues that impact DuPage County and northeastern Illinois.
  • Establish relationships with development and commercial real estate firms, banks and lending institutions, utilities, site selectors, and relocation consultants.
  • Identify, develop, and maintain relationships with other strategic partners such as the Tourism Bureau, the Regional Office of Education, and institutions of higher education.
  • Work with Innovation DuPage to create a more robust entrepreneurial and small business ecosystem in the county.

QUALIFICATIONS:

  • Bachelor’s Degree in economic development, political science, public policy, urban studies, real estate, government administration, land development or master planning, or similar field.
  • Master’s degree preferred but not required.
  • Five to seven years of progressively more responsible experience in the field of economic development, preferably at a local or county level.
  • An equivalent combination of education, training and experience may be considered when competency is demonstrated.
  • Excellent verbal and written communication skills.
  • Expertise in the use of data to analyze demographics and industry related information to understand local economic conditions and forecasting.
  • Exhibit a strong attention to detail, high level customer service, problem solving, and project management abilities.
  • Keen analytical and organizational skills are required to direct data gathering and analysis, formulation of reports and presentations.
  • Maintain confidentiality and exercise discretion and judgement in dealing with sensitive and confidential information.
  • Possess the ability to perform well under pressure and meet deadlines.
  • Must be able and willing to travel.
  • Knowledge of DuPage County and Illinois preferred.

This is a full-time, salaried position, salary commensurate with experience. Bonus(es) may be awarded at the discretion of the President & CEO, with Board approval. Mileage, cell phone (fixed amount) and any entertainment expenses will be reimbursed based on approval of the President & CEO. The successful candidate must carry automobile insurance on his/her personal vehicle.

To apply, send resume and cover letter, including salary requirements, to tobrien@choosedupage.com.


About Choose DuPage

Choose DuPage is an Economic Development Corporation in partnership with business, government and non-profits dedicated to growing the economy of DuPage County Illinois through programs and services that result in business attraction, retention, and expansion. 

Choose DuPage serves DuPage County, a county consisting of thirty-nine (39) municipalities with more than 900,000 residents. DuPage County consistently ranks in the top counties in the country.