Now Hiring: Director, Investor Relations (Part-Time)

August 26, 2024

Job Description

The Director, Investor Relations is responsible for designing and implementing the Choose DuPage membership growth and retention strategy that aligns with Choose DuPage’s strategic objectives. The Director, Investor Relations is responsible for leading the development, implementation, and evaluation of membership growth strategies, as well as day-to-day management of Choose DuPage’s member engagement. Serves as the liaison for associated committees to build a strong membership culture within the organization; works closely with the President & CEO and Board of Directors to achieve the goal of Choose DuPage membership while delivering and ensuring the highest level of service to our members. This position reports to the President & CEO.

RESPONSIBILITIES:

  • Lead the association’s overall efforts to recruit, retain, and engage membership.
  • Collaborate with the President & CEO, all staff, and key members to: o Create a roadmap for sustainable membership growth;
    • Establish short- and long-range plans and goals to achieve organization membership objectives;
    • Outline a data-driven member engagement, retention, and recruitment strategy and implementation plan.
    • Develop strategies and programs to stimulate member engagement as a means of membership renewal.
  • Identify opportunities and collaborate with colleagues to enhance member benefits and services offered by Choose DuPage.
  • Develop strategies to measure and strengthen member engagement.
  • Work with both staff and members to develop and manage processes for feedback on Choose DuPage membership, programs, and services.
  • Oversite of all membership data, tracking and reporting, including but not limited to:
    • Accurate membership records
    • Membership trend analysis
    • Recruitment and retention reports
    • Current, new, and prospective member information
    • Member experience throughout join and renewal process
    • Investor invoicing and monitoring aging report
  • Initiate and manage strategic partnerships with other auxiliary-related associations and groups to help recruitment and retention of membership; including, but not limited to, attendance at these types of conferences/events to represent the association.
  • Work with President & CEO to set annual membership goals. Provide monthly insight into membership revenue and tracking to annual goals.
  • Serve as staff liaison to the Programming & Engagement Committee, assist the committee chairs in the planning of meetings, development of the agenda, and in the execution of all committee activities.
  • Function as the staff liaison to the various leadership teams.
  •  

QUALIFICATIONS:

The items below are representative of the knowledge, skills, abilities, and experience required or preferred.

This position is part-time, approximately 24+ hours per week, candidates must be able to work a flexible, non-traditional schedule. Attend morning and evening functions, such as networking events, that would increase member engagement or sponsorships.

  • Bachelor’s Degree required.
  • Minimum of three years of experience in membership or constituent management position preferred.
  • Demonstrated experience in growing membership/customers and strengthening membership/customer retention.
  • Demonstrate problem solving skills with stakeholders, anticipate needs, determine priorities and meet deadlines.
  • Exceptional organizational skills with attention to detail.
  • Experience with database management.
  • Experience with Microsoft Office Suite of tools.
  • Strong interpersonal skills and commitment to a high level of customer service.
  • Demonstrates excellent oral and written communication ski.
  • Ability to prioritize and follow through effectively.
  • Ability to travel to represent Choose DuPage at professional conferences, leadership meetings, and in the normal course of membership development activities.

This is a part-time position, salary commensurate with experience. Bonus(es) may be awarded at the discretion of the President & CEO, with Board approval. Mileage, cell phone (fixed amount) and any entertainment expenses will be reimbursed based on approval of the President & CEO. The successful candidate must carry automobile insurance on his/her personal vehicle.

To apply, send resume and cover letter, including salary requirements, to tobrien@choosedupage.com.

About Choose DuPage

Choose DuPage is an Economic Development Corporation in partnership with business, government and non-profits dedicated to growing the economy of DuPage County Illinois through programs and services that result in business attraction, retention, and expansion. 

Choose DuPage serves DuPage County, a county consisting of thirty-nine (39) municipalities with more than 900,000 residents. DuPage County consistently ranks in the top counties in the country.