Job Opening: Director of Membership

Choose DuPage, a 501(c)(6) organization seeks a qualified candidate to fill the role of Director of Membership. This position is responsible for designing and implementing the Choose DuPage membership growth and retention strategy that aligns with Choose DuPage’s strategic objectives.

The Director of Membership is responsible for leading the development, implementation and evaluation of membership growth strategies, as well as day-to-day management of Choose DuPage’s member engagement. They will also serve as the liaison for associated committees to build a strong membership culture within the organization; work closely with the President & CEO and Board of Directors to achieve the goal of Choose DuPage membership while delivering and ensuring the highest level of service to our members. This position reports to the President & CEO.

Responsibilities

  • Leads the association’s overall efforts to recruit, retain, and engage membership.
  • Collaborates with the CEO, all staff, and key members to:
    • Create a roadmap for sustainable membership growth;
    • Establish short- and long-range plans and goals to achieve organization membership objectives;
    • Outline a data-driven member engagement, retention, and recruitment strategy and implementation plan.
    • Develop strategies and programs to stimulate member engagement as a means of membership renewal.
  • Identify opportunities and collaborate with colleagues to enhance member benefits and services offered by Choose DuPage.
  • Develop strategies to measure and strengthen member engagement.
  • Work with both staff and members to develop and manage processes for feedback on Choose DuPage membership, programs, and services.
  • Oversite of all membership data, tracking and reporting, including but not limited to:
    • Accurate membership records
    • Membership trend analysis
    • Recruitment and retention reports
    • Current, new and prospective member information
    • Member experience throughout join and renewal process
  • Initiate and manage strategic partnerships with other auxiliary-related associations and groups to help recruitment and retention of membership; including, but not limited to, attendance at these types of conferences/events to represent the association.
  • Works with CEO to set annual membership goals. Provides monthly insight into membership revenue and tracking to annual goals.
  • Serves as staff liaison to the Membership and other Committees; assist the committee chairs in the planning of meetings, development of the agenda, and in the execution of all committee activities.
  • Functions as the staff liaison to the various leadership teams.

Qualifications

The items below are representative of the knowledge, skills, abilities, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge and Skill Requirements

  • Bachelor’s Degree required.
  • Minimum of three years of experience in membership or constituent management position preferred.
  • Demonstrated experience in growing membership/customers and strengthening membership/customer retention.
  • An understanding of the higher education industry preferred.
  • Demonstrate problem solving skills with stakeholders, anticipate needs, determine priorities and meet deadlines.
  • Exceptional organizational skills with attention to detail.
  • Experience with database management.
  • Experience with Microsoft Office Suite of tools.
  • Strong interpersonal skills and commitment to high level of customer service.
  • Demonstrates excellent oral and written communication skills in order to interact effectively with members and customers outside the organization.
  • Ability to prioritize and follow through effectively.
  • Ability to travel to represent Choose DuPage at professional conferences, leadership meetings, and in the normal course of membership development activities.

*Remote employment may be considered.

*Relocation expenses to DuPage County will be considered for the right candidate.

*Candidates will not be considered for an interview without a cover letter.

*Benefits include health insurance, dental insurance, retirement plan and paid time off.

Please note: This job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To apply, send resume and cover letter, including salary requirements, to tobrien@choosedupage.com.


About Choose DuPage

Choose DuPage is an Economic Development Corporation in partnership with business, government and non-profits dedicated to growing the economy of DuPage County Illinois through programs and services that result in business attraction, retention, and expansion. Website: www.choosedupage.com. 

Choose DuPage serves DuPage County, a county consisting of thirty-nine (39) municipalities with more than 900,000 residents. DuPage County consistently ranks in the top counties in the country.

Job Opening: Vice President, Economic Development

Choose DuPage, a 501(c)(6) organization seeks a qualified candidate to fill the role of Vice President of Economic Development.  The Vice President of Economic Development will serve on the Choose DuPage leadership team and report directly to the President of Choose DuPage.  The Vice President, Economic Development will work closely with other members of the Choose DuPage team, its consultants, and Board of Directors.

This frontline, senior leadership position is responsible for implementing and leading the overall economic development strategy designed to accomplish the organization’s mission. 

Responsibilities

  • Oversee implementation and updates to the Choose DuPage strategic plan and, in collaboration with the county, oversee the development of an ED strategic plan for the county including any future developments or initiatives.
  • Assist in the day-to-day operations of Choose DuPage including managing staff, overseeing marketing activities including social media activity, updates to the website, newsletter, etc., and manage membership in associations.
  • Develop in collaboration with the CEO, an annual budget
  • Plan and oversee programming and events in support of the agency’s economic development initiatives.
  • Regularly update members, government officials and non-profits regarding programs and goals of Choose DuPage and solicit feedback and support for initiatives.
  • Engage in business attraction activities including outreach to domestic and international companies and site selectors, relationship building, and tracking prospects.
  • Respond daily to prospect inquiries and prepare responses to RFIs and RFPs, as appropriate.
  • Coordinate and host prospect tours.
  • Monitor needs of existing DuPage County businesses by scheduling meeting with businesses and other outreach activities.
  • Work with marketing team to develop materials for business attraction and retention.
  • Conduct all research and prepare analytical reports for Choose DuPage, municipalities, and other key stakeholders in support of economic development. This includes, but is not limited to, industry specific analytics, municipal economic overview reports and municipal profiles, supply chain analyses, job/occupation/wage trends, demographic reports, retail gap analyses, project economic impact reports, quarterly economic indicators, and Co-Star real estate reports. Oversee the purchase and maintenance of database contracts.
  • Track and monitor new projects in DuPage County, across all industry sectors.
  • Provide business attraction, retention, and expansion updates to the Choose DuPage Board on a regular basis, as well as updates on the agency’s economic development initiatives.
  • Serve on boards as a representative of Choose DuPage, as approved by the President, and participate in community events to promote the organization or business community at-large.
  • Be able to work flexible and a non-traditional schedule.  Attend morning and evening functions, such as networking events, that would increase member engagement or sponsorships.
  • Attend trade shows and conventions to promote the county

Key Relationships

County level:

  • Develop relationship with administrative staff responsible for key departments including administration, planning, engineering, and transportation.
  • Attend subcommittee meetings, as requested.
  • Foster collaboration with the Workforce Development staff and board.
  • Foster relationships with the DuPage Business Community, across all industry sectors.

Municipal level:

  • Present at municipal EDC meetings and municipal governing board meetings, as requested.
  • Survey employers as needed.

State level:

  • Develop and maintain relationships with the IEDA/IEDC, DCEO, Intersect Illinois, Illinois Department of Transportation, and other government partners to connect the business community of DuPage County with resources available at the state level as appropriate.
  • Maintain knowledge of state incentive programs.

Other industry and non-profit partners:

  • Work with other key economic development stakeholders including utility companies, CMAP, World Business Chicago, and other county economic development agencies, as well as industry sector groups, on issues that impact DuPage County and northeastern Illinois.
  • Establish relationships with development and commercial real estate firms, banks and lending institutions, utilities, site selectors, and relocation consultants.
  • Identify, develop, and maintain relationships with other strategic partners such as the Tourism Bureau, the Regional Office of Education, and institutions of higher education.
  • Work with Innovation DuPage to create a more robust entrepreneurial and small business ecosystem in the county.

Qualifications

  • Bachelor’s Degree in economic development, political science, public policy, urban studies, real estate, government administration, land development or master planning, or similar field. 
  • Master’s degree preferred but not required.
  • Five to seven years of progressively more responsible experience in the field of economic development, preferable at a local or county level.
  • An equivalent combination of education, training and experience may be considered when competency is demonstrated.
  • Excellent verbal and written communication skills.
  • Expertise in the use of data to analyze demographics and industry related information to understand local economic conditions and forecasting.
  • Exhibit a strong attention to detail, high level customer service, problem solving, and project management abilities.
  • Keen analytical and organizational skills are required to direct data gathering and analysis, formulation of reports and presentations.
  • Maintain confidentiality and exercise discretion and judgement in dealing with sensitive and confidential information.
  • Possess the ability to perform well under pressure and meet deadlines.
  • Must be able and willing to travel.
  • Knowledge of DuPage County and Illinois preferred.

This is a full-time, salaried position, salary commensurate with experience. Bonus(es) may be awarded at the discretion of the President with Board approval.  Mileage, cell phone (fixed amount) and any entertainment expenses will be reimbursed based on approval of the President.  The successful candidate must carry automobile insurance on his/her personal vehicle.

To apply, send resume and cover letter, including salary requirements, to tobrien@choosedupage.com.


About Choose DuPage

Choose DuPage is an Economic Development Corporation in partnership with business, government and non-profits dedicated to growing the economy of DuPage County Illinois through programs and services that result in business attraction, retention, and expansion. Website: www.choosedupage.com

Choose DuPage serves DuPage County, a county consisting of thirty-nine (39) municipalities with more than 900,000 residents.  DuPage County consistently ranks in the top counties in the country.

 

 

 

This DuPage Business is Making a More Sustainable World, One Drop at a Time

When we think of sustainability, we sometimes imagine a tug-of-war between economic and environmental interests—a zero-sum game, with profits and businesses on one side and ecosystems and communities on the other.

That’s just the way it is, right?

Fortunately, that’s not the case.

In fact, many businesses and communities across the globe—and right here in DuPage—are finding that the opposite is true.

As events like World Environment Day (June 5th, 2022) remind us, there are billions of planets in our galaxy, but only one Earth. Earth can’t be replaced, and it’s in all of our best interests to be good stewards of this one-of-a-kind planet. Rather than a competition, sustainability can and must be a collaborative effort that includes ecosystems, businesses and communities.

To celebrate World Environment Day and collaborative sustainability, let’s head to DuPage County and take a closer look at one business that’s using smart science and advanced technology to create a positive future—one drop at a time.

Welcome to Water University

Water University Nalco Water

The center of the water universe just might be a one-of-a-kind ‘school’ in Naperville, Illinois.

This is Water University. Created by Nalco Water, an Ecolab company, in 2017, and located on the campus of the company’s Ecolab Industrial headquarters, the facility is a high-tech learning environment where Nalco Water customers and associates educate themselves on state-of-the-art technologies.

At this university, you don’t get degrees. However, as a business owner, engineer, technician, or official, you can learn best practices that help you minimize water usage, maximize the potential of the water you do use, lower your costs, and make your operations more efficient. This is the place where environmental stewardship meets smart business practices.

The moment you step into Water University, your education begins. As a ‘student,’ one of the first places you encounter is the Customer Experience Center. A futuristic installation that would feel right at home in Chicago’s Museum of Science and Industry, the Customer Experience Center teaches users about the role of water in business, and outlines the company’s key technologies and water innovations.

But that’s only the beginning. As you head deeper into Water University, the real, hands-on learning begins.

First, there’s the Training Facility. Here, you can run simulations of real-life challenges using interactive software, then experiment with various programs and technologies in the wet lab.

Then there’s an area dedicated to the Ecolab Global Intelligence Center, which provides a live link to a remote customer service team. Here, you can engage with more than 130 service professionals working 24/7 to identify and resolve issues with your water technology.

Of course, no university would be complete without a lecture hall. At Water University’s brand-new auditorium, which seats more than 100 guests, associates and customers can attend presentations, panel discussions and collaborative training sessions on water technology.

Beneath the Surface

Underlying the sleek technology and immersive experiences of Water University is a message and a mission.

The message? Smart business practices and sustainability are not at odds; in fact, they’re in sync.

Water University helps customers envision the potential of responsible water usage. It helps them visualize how they can shift their water management from a wasteful linear model—in which operations intake water, use it, then discharge it—to a circular model, in which businesses reduce, reuse and recycle their water.

Using immersive experiences, the facility helps key decision-makers not only learn but see, feel and understand how the right technology can help them practice more sustainable water management—and how that can be good for both the environment and their bottom line.

The mission of Water University is deeply rooted in the company’s history. Nalco Water is owned by Ecolab, a global leader in water, hygiene and infection-prevention solutions. Founded nearly a century ago, Ecolab began as a one-product, one-employee business. In the 1970s, as the environmental movement took off, the company emerged as a leader in the sustainability space. Today, they provide technologies, services and solutions that help customers around the world achieve both their business and sustainability goals. Their most recent effort has been to champion 2030 goals related to water, climate, food and health (check out this video to learn more.)

At the center of Ecolab’s mission is water. This year alone, the company’s technologies have helped save more than 43 billion gallons of it, the equivalent of the annual drinking needs of 4.4 billion people.

And that’s a very, very good thing. Right now, our world needs sustainable water solutions more than ever.

Water World

Water shapes our lives in ways we see and ways we don’t.

Some are obvious. There is the water we drink and bathe in, the water that cleans our dishes, washes our clothes, and fills our pools, lakes and rivers.

But much of the water that flows through our lives is invisible to the average person.

Take this blog, for instance. Water is a key ingredient in nearly all manufacturing processes; countless gallons of it were used to build the device on which you’re reading this. Countless more were used when shipping it to you, and there’s a good chance that at least some of the electricity powering your device consumes additional water, directly or indirectly.

Even the data itself, the raw information that composes the words you’re reading and the images you’re seeing, consumes water. All this info—and so much more—is stored in data centers. Data centers, the foundation of our increasingly digitized world, use immense volumes of water to prevent their servers from overheating. They offer a glimpse at one of the many roles of water in our future.

Water is essential for growing our food, manufacturing our goods, and keeping our businesses and communities running. In the U.S., 45 percent of freshwater withdrawals are used for thermoelectric power, 32 percent for irrigation (mostly agriculture), 12 percent for public supply, and five percent for self-supplied industrial operations.

But don’t be fooled: Just because water is everywhere doesn’t mean it is unlimited or even abundant.

In fact, less than one percent of the Earth’s water is available for human use. The rest consists of saltwater in oceans, freshwater frozen in polar ice caps, and water that is otherwise inaccessible to humans.

Despite how essential our water supply is to every aspect of our lives—and despite how limited we know this natural resource is—humans, historically, haven’t been good stewards of it.  

In addition to pollution, which has damaged ecosystems within and beyond our natural waterways, our insatiable thirst for water has brought us to an impasse; by 2030, demand for freshwater is expected to exceed supply by 56 percent. (Until recently, that number was 40 percent. However, in 2020, the World Resources Institute announced that the water crisis had been exacerbated from 40 to 56 percent.)

Meanwhile, less than 10 percent of freshwater in the U.S. is reused, and only three percent of wastewater across the globe is recycled. Our current approach is simply unsustainable. Populations are rising and demand for water is increasing; at the same time, the supply of water is the same as ever. We’re in a rocket ship, and we’re flying towards a ceiling.

What happens when we hit the ceiling? Already, we can see the consequences of our strain on the water supply. For most people, that means higher water prices and seasonal watering restrictions. For businesses, that means goods are more expensive to produce, leading to higher prices for consumers and stagnation across the economy.

For the environment, that means disruptions to numerous ecosystems. As water tables dip, concentrations of pollutants rise, disrupting food chains and sending shockwaves through animal populations and onto human communities. 

Ripple Effects

sustainability dupage

There’s a growing trend among environmental activists, businesses and communities to think differently about sustainability. And when you look at the urgency of the crisis and the success of Ecolab and Nalco Water’s business model, it’s easy to see why.

This trend hinges on an updated definition of sustainability, one that focuses on three pillars.

#1: Environmental Sustainability: This is all about good environmental stewardship—responsibly managing natural resources, respecting the natural world, and protecting ecosystems. When most people think of sustainability, they think only of this pillar. But this definition includes two more.

#2: Economic Sustainability: This refers to practices that support long-term economic health and enable businesses to succeed while doing good for people and the planet.

#3: Social Sustainability: This final pillar refers to practices that protect people and preserve our society. That includes ensuring that everyone has access to the basics: clean water, adequate food, quality education, healthcare and shelter, as well as human rights. It extends to the workforce, a community that practices social sustainability protects their workers from exploitation and discrimination.

As a society, we debate these three pillars all the time, often separating them, pitting them against one another, and arguing over which pillars are more important. However, by grouping them under one banner, the banner of sustainability, we can see that they are inseparable.

Not only do efforts to sustain the environment contribute to economic and social sustainability, and vice versa—you really can’t have one without the other. If we let the environment waste away, our quality of life will suffer, as will our businesses and our social fabric. If we ignore social justice, our workforce and consumers will be unhealthy, our economy will stagnate, and we will lack the social cohesion to mobilize for sustainability. Finally, if we ignore economic sustainability, we won’t have the resources to pursue our other goals. Each pillar is essential to the others.

Ecolab demonstrates how businesses and communities can pursue all three goals at once.

By improving their customers’ water management practices, they help these businesses reduce costs, protect the environment and improve their business’ public image. Meanwhile, as Ecolab has made the first two pillars core to their business model, the third is just as important to their business and culture. Recently, they have enriched their company’s diversity and inclusion practices, focusing on gender, racial and ethnic equity among their employees and serving as a role model for other businesses.

Ecolab inspires us. They show us how, rather than conflicting with one another, the three pillars of sustainability can together be the bedrock of successful businesses and strong communities.

We all share one Earth. We all share one future. And while each of us has our own perspectives, goals and abilities, creating a more sustainable world is one thing that can—and must—bring us all together.

Thank you for reading! For incentives, information and other resources for DuPage businesses practicing sustainability, start here.

 

Incentives & Resources for Sustainable Development

On April 28, 2022, Choose DuPage and the DuPage County Environmental Division hosted a Zoom & Learn as part of an ongoing, Sustainable DuPage program series. In the webinar, we learned about the incentives and resources available for energy efficiency, HVAC improvements, renewable energy, and other sustainable development projects. 

GUEST SPEAKERS

AnnaMaria Kowalik, Senior Vice President, Director of Business Development
The Illinois Energy Conservation Authority NFP

Lynette Ng, Outreach Manager, C&I Programs
Resource Innovations, ComEd

Dave Surina, Community Affairs Manager
Nicor Gas

Mike King, Director Energy Efficiency Program Operations
Nicor Gas

View Speaker Bios

View Webinar

Sustainable DuPage Program Series

In honor of Earth Month 2022 (April), Choose DuPage and the DuPage County Environmental Division have partnered to host a series of sustainability-focused events. Featuring fresh topics and guest speakers every Thursday in April, this series covers topics at the intersection of business, economic development, life, and sustainability, while focusing on the DuPage region. By bringing together local thought-leaders and influential members of the community, we hope to spark new connections and fresh thinking as we all work toward a brighter future—for our planet and for DuPage.

Sustainable DuPage

DuPage Community Arts Festival

DuPage County to Host Inaugural Community Arts Festival

DuPage County will host its inaugural DuPage Community Arts Festival to highlight the importance of arts in our community.

The event will take place from 10 a.m. to 11 p.m. on May 28 at the north grounds of DuPage County Fairgrounds, 2015 Manchester Road, Wheaton. There will be three stages providing musical acts, along with food trucks and a beer tent providing refreshments. Local community artists will be showcasing and selling their work throughout the festival.

Groups scheduled to perform during the DuPage Community Arts Festival include the headline act, Ides of March, and others including the Orbert Davis Quintet, Muriel Anderson, Ralph Covert and Ralph’s World, Son Monarcas, the DuPage Symphony Ensembles, the Chicago Jazz Academy, Vital Signs, the Road Show Inc. Show Choir, Elmhurst Symphony Chamber groups, and many more, including a visual performance by artist Lewis Achenbach.

DuPage County formed an Ad Hoc Fine Arts Committee to develop the festival as an opportunity to support local artists, many of whom have been devastated by the COVID-19 pandemic.

“This event will highlight the importance of the arts and the pivotal role they play in driving economic development. A thriving arts community means a thriving DuPage County,” said Lynn LaPlante, Chairwoman of the Ad Hoc Fine Arts Committee. “This brand-new initiative gives these talented artists a platform to promote the amazing work they’re doing. It’s a wonderful opportunity for us to come together and celebrate as a community after a very difficult two years.”

Presale tickets for the DuPage Community Arts Festival are currently available and cost $20 for adults, $10 for children ages 3 to 12, and free for children under the age of 3. A family pass will be available for $50. Tickets bought at the gate will cost $25 for adults, $12 for children ages 3 to 12, and free for children under the age of 3. A family pass bought at the gate will cost $60.

Funds raised through the festival will be used to support future arts-related efforts. To purchase tickets, or for more information, please visit the DuPage County Fair Association website at https://dupagecountyfair.org.